Embassy Suites Hotels Franchise
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A franchise relationship should be a long-term commitment made to benefit both parties. While both of us are contractually bound and governed solely by the terms of our license agreement together, Embassy Suites Hotels, part of the Hilton Hotels Corporation family (HHC) has created this statement of principles as a philosophy of and guideline for how we believe franchisors and franchisees should do business together.
Our core business principles are based upon such timeless values as teamwork, fair play, mutual respect and open communications. Franchising is a two-way street, and we understand that our franchise owners have expectations of us, just as we have expectations of them. The purpose of the HHC Principles of Franchising is to provide a clear definition of the expectations of the franchisor and franchisee to help us both build an even greater foundation for a solid, long-term relationship.
What HHC's Franchisees Should Expect from HHC
We will protect the value of our brands. In the final analysis, our brands are what distinguish us from the competition and are the reason our guests keep coming back to HHC, which helps both of us. We will not compromise on the quality of our brands and hotels.
We are committed to delivering outstanding service to our franchisees and to helping them maximize the value of the system. Our franchisees are our customers. Our goal is to deliver the same, common-sense service levels that we would expect for ourselves.
With spacious two-room suites and an impressive list of amenities, Embassy Suites Hotels® properties are a favorite choice for guests. And as the prominent brand in the upscale all-suite category with a cost-effective prototype, they're just as popular with investors.
When you develop an Embassy Suites Hotels® property, you're not just developing a hotel, but a relationship with the entire Hilton Family of Hotels. Advantages like our friendly corporate staff, central reservations system and award-winning Hilton HHonors® guest reward program make Embassy Suites Hotels a brand you'll want to stay with for a long time.
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